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Returns


If you don't love your aravore.com purchases, return them to us within 28 days for a full refund*.

Returns are simple, fast and FREE for UK customers using our pre-paid labels.

*Orders purchased with discount codes, from the last chance section or marked as being on sale are eligible for store credit only.

  1. Read the conditions below to ensure your product is eligible for return
  2. Re-package your order as it was delivered: in original packaging, unworn and with swing tags still in place
  3. Complete the returns form included with your delivery and include this within the package
  4. Attach the pre-paid postage return label to the delivery bag and take the parcel to your local post office

 

Items must not be worn. They must not have been washed, cleaned or altered in any way. Returns showing any type of wear will be returned to the customer at their expense.

Items must be returned in their original packaging with swing tags attached within 28 days of receipt.

Discounted Items are available for refund in the form of store credit only.

Unfortunately international orders are not eligible for free returns. Please send your return with returns form back to the address below using a secure and insured method of shipping. We cannot take responsibility for returns lost or damaged in transit. Please email info@aravore.com to notify us of the return.

Mark outer packaging clearly with the words 'British Returned Goods. No Commercial Value'.

Aravore
PO Box 70512
London
N20 2DH

Please note we are not able to refund any postage, taxes or duties.

The following orders are eligible for store credit only. They must be returned within 28 days of receipt.

  • Items that are on sale, discounted or found in the 'last chance' or 'archive' category.

Returns postmarked after 28 days will be refused and sent back at the customer's expense. Any pre-paid returns labels provided by Aravore that are used outside of the returns window will be charged back to the customer.

Shipping/Postage charges, gift cards and store credits are non-transferable and non-refundable.

Report defective items within 48 hours of delivery (info@aravore.com). The piece(s) should be sent back to us within 7 days.

Prepaid postage labels are eligible for one use only. Where Aravore provide pre-paid labels, it is with a limit of one per order. Customers wishing to return multiple items from a single order should return them at the same time to benefit from free returns.

The label can only be used to return the order it was created for. Postage labels used to return items that are outside of the 28 days return window will be charged back to the customer.

To return a gift without the gift giver being notified, please contact us: info@aravore.com

We will help you return the gift for an Aravore Gift Card of the same value.  

We do not currently offer exchanges. Please return an item and repurchase if you require a different size, style or colour.

Customers sending back more than 4 orders in one month via free returns, may be subject to a modified returns policy.  

Size Guide

0-18 Months - Baby Girls and Boys 

 

 

0-3 M

3-6 M

6-12 M 12-18 M
Height 60 67 74 81
Chest 46 48 50 52
Waist 46 47 49 50
Head 43 45 47 48
Ankles 12 13.5 14.5 15.5

 

2-8 Years - Boys and Girls

 

 

 2 Y 3-4 Y 5-6 Y 7-8 Y
Height 88 100 115 128
Chest 54 57 60 65
Waist 52 55 57 62
Head 49 52 55 56

 

Aravore Size Chart. All measurements provided in Centimetres. There may be some small variation in size because of the handcrafting process.