If you don't love your aravore.com purchases, return them to us within 28 days for a full refund*.
Returns are simple, fast and FREE for UK customers using our pre-paid labels.
*Orders purchased with discount codes, from the last chance section or marked as being on sale are eligible for store credit only.
Items must not be worn. They must not have been washed, cleaned or altered in any way. Returns showing any type of wear will be returned to the customer at their expense.
Items must be returned in their original packaging with swing tags attached within 28 days of receipt.
Discounted Items are available for refund in the form of store credit only.
Unfortunately international orders are not eligible for free returns. Please send your return with returns form back to the address below using a secure and insured method of shipping. We cannot take responsibility for returns lost or damaged in transit. Please email firstname.lastname@example.org to notify us of the return.
Mark outer packaging clearly with the words 'British Returned Goods. No Commercial Value'.
PO Box 70512
Please note we are not able to refund any postage, taxes or duties.
The following orders are eligible for store credit only. They must be returned within 28 days of receipt.
Returns postmarked after 28 days will be refused and sent back at the customer's expense. Any pre-paid returns labels provided by Aravore that are used outside of the returns window will be charged back to the customer.
Shipping/Postage charges, gift cards and store credits are non-transferable and non-refundable.
Report defective items within 48 hours of delivery (email@example.com). The piece(s) should be sent back to us within 7 days.
Prepaid postage labels are eligible for one use only. Where Aravore provide pre-paid labels, it is with a limit of one per order. Customers wishing to return multiple items from a single order should return them at the same time to benefit from free returns.
The label can only be used to return the order it was created for. Postage labels used to return items that are outside of the 28 days return window will be charged back to the customer.
To return a gift without the gift giver being notified, please contact us: firstname.lastname@example.org
We will help you return the gift for an Aravore Gift Card of the same value.
We do not currently offer exchanges. Please return an item and repurchase if you require a different size, style or colour.
Customers sending back more than 4 orders in one month via free returns, may be subject to a modified returns policy.
0-18 Months - Baby Girls and Boys
|6-12 M||12-18 M|
2-8 Years - Boys and Girls
|2 Y||3-4 Y||5-6 Y||7-8 Y|
Aravore Size Chart. All measurements provided in Centimetres. There may be some small variation in size because of the handcrafting process.